Skip to main content

My documents (Driver's License, Auto Insurance, Process Server License) have expired - how can I update the documents I have on file?

Compliance Documents

Kimi Springsteen avatar
Written by Kimi Springsteen
Updated over 3 weeks ago

To serve with Proof, all process servers must have valid compliance documents on file. These include:

  • A valid U.S. driver’s license

  • Proof of current vehicle insurance

  • Proof of process server license or registration, if required in your state

If any of your documents have expired, you can easily update them in the Proof mobile app.


📲 Update Your Documents with Persona

Proof uses Persona, a secure verification tool, to manage and update your compliance documents.

  1. Open the Proof mobile app

  2. Navigate to the More tab (bottom right corner)

  3. Select Compliance Documents

  4. Follow the prompts to upload your updated:

    • Driver’s license

    • Process server license/registration (if applicable)

  5. Complete the Persona verification process to confirm the updates


📌 Important Notes

  • Proof will notify you in advance when documents on file are about to expire

  • Updating your documents promptly will help avoid interruptions to your account and job offers

  • Be sure your uploads are clear, legible, and unexpired to ensure fast approval


If you encounter issues uploading your documents or completing Persona verification, please contact the Server Support Team:

Did this answer your question?