Whitelisting ensures that emails from Proof — including serve packets, affidavits, and chat notifications — are delivered to your inbox rather than filtered into spam or promotions folders.
Below are steps for Gmail, Outlook, and Yahoo Mail.
📧 Gmail
Open Gmail and click the gear icon in the top right
Select See all settings
Go to the Filters and Blocked Addresses tab
Click Create a new filter
In the From field, enter: @proofserve.com
Click Create filter
Check Never send it to Spam (and optionally Always mark as important)
Click Create filter to save
📧 Outlook (Web & Desktop)
Sign in to Outlook
Click the gear icon in the top right and select View all Outlook settings
Go to Mail > Junk Email
Under Safe senders and domains, click Add
Enter: proofserve.com
Press Enter or click Save
📧 Yahoo Mail
Sign in to Yahoo Mail
Click the gear icon in the top right and select More Settings
Go to Filters and click Add new filters
Give the filter a name (e.g., “Proof Emails”)
In the From field, enter: @proofserve.com
Choose Inbox as the folder to deliver these emails
Click Save
💡 Tip
After whitelisting, you may want to search your Spam or Junk folder for any Proof emails and mark them as Not Spam to train your email provider.