Each job on the Proof platform has an assigned Proof Specialist who helps manage communication, client updates, and job logistics.
đ˛ How to View the Assigned Specialist
Open the Proof mobile app
Select the job you want to review
Tap the three-dot menu (âŻ) in the top-right corner of the job screen
Select âView Proof Specialist Infoâ to see their contact details
Contact the Specialist
Contact the Specialist
đ§ What the Proof Specialist Handles
Your assigned Specialist will:
Conduct skip tracing or search for additional addresses, if needed
Communicate with the client regarding payment or charges
Approve any new address attempts before you proceed
đŤ Never contact the client directly about payment. All payments are processed through the Proof platform.
đŹ When to Contact the Specialist Directly
If you have a question that isnât appropriate for In-Job Chat â such as something sensitive, complex, or requiring direct coordination â you can email the Specialist directly using the contact information from the Proof Specialist Info screen.