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How do I know who the assigned Proof Specialist is on a job?

Julia Leake avatar
Written by Julia Leake
Updated over 3 weeks ago

Each job on the Proof platform has an assigned Proof Specialist who helps manage communication, client updates, and job logistics.


📲 How to View the Assigned Specialist

  1. Open the Proof mobile app

  2. Select the job you want to review

  3. Tap the three-dot menu (⋯) in the top-right corner of the job screen

  4. Select “View Proof Specialist Info” to see their contact details

Contact the Specialist


🧭 What the Proof Specialist Handles

Your assigned Specialist will:

  • Conduct skip tracing or search for additional addresses, if needed

  • Communicate with the client regarding payment or charges

  • Approve any new address attempts before you proceed

🚫 Never contact the client directly about payment. All payments are processed through the Proof platform.


💬 When to Contact the Specialist Directly

If you have a question that isn’t appropriate for In-Job Chat — such as something sensitive, complex, or requiring direct coordination — you can email the Specialist directly using the contact information from the Proof Specialist Info screen.

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