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How do I chat with the client?
How do I chat with the client?
Julia Leake avatar
Written by Julia Leake
Updated over 4 months ago

Proof connects you directly with both the client and Proof's assigned Specialist via our integrated job-chat feature. This feature is meant for discussing logistical information regarding the server job.

The Proof Specialist will handle skip-tracing additional addresses and speaking with the client regarding payment/charges. Please wait for approval before attempting a new address. Never contact the client to ask for payment. You will receive payment through the Proof platform for your work.

For questions regarding a specific job that are not appropriate for the In-Job Chat, we recommend that you email the Specialist directly so that they can work with the client and advise.


To access the In-Job Chat, please select the job in your Proof mobile app, and on the right-hand side select the “Chat” tab. This will allow you to connect directly with both the client and the Specialist for the job.

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