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Mobile App Release v6.3.0 – Smarter Planning, Smoother Submissions

Map View, Job Address Export, Affidavit Upload Preview, and Attempt Timestamps

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Written by Pete Torres
Updated over a month ago

We’ve made a handful of focused improvements in this release to help you plan more efficiently and avoid common pitfalls while in the field. From viewing jobs on a map to previewing affidavit uploads, this update is all about reducing friction in everyday workflows.

New Features

Plan Smarter with Map View + Address Export

We’ve updated the mobile experience to help you manage your day with greater clarity and efficiency. Until now, your accepted jobs were only available in a list. With this release, we’re giving you a bird’s-eye view — literally.

🔍 What’s New

📍 Map View of Jobs

Now available in the “My Jobs” tab, the new Map View displays your active jobs as pins on a map. Tap a pin to preview the job card, tap the card to view full job details, apply filters to change which jobs appear, and easily check proximity between serves.

  • View all accepted jobs spatially

  • Tap pins to open the job card

  • Tap cards to open full job details

  • Use filters to highlight key opportunities

  • Prioritize jobs by proximity to cut down on fuel, time, and backtracking

Screenshots

📤 Address Export for Route Planning

From the same screen, you can now export your job addresses for external routing tools like Google Maps. Just tap three dots next to the filter menu to open the export screen.

  • Export to CSV, XLSX, or GPX formats

  • Include latitude/longitude, full address, job status, servee name, and job ID.

  • Export all of accepted jobs or only those currently filtered.

  • Plan your route using your preferred external tools

Screenshots

🧭 Why It Matters

You can now optimize your workday while in the field — spot nearby jobs, adjust routes on the fly, and avoid missed opportunities. This update is designed to save you time, reduce driving costs, and help you serve more efficiently.

🆕 Instantly Preview Affidavit Uploads Before Submission

You can now preview your uploaded affidavit before submitting — a small but meaningful upgrade when you’re working with notarized or ink-signed documents.

Whenever a job requires an affidavit upload, you’ll see a quick preview of your file after selection. This helps ensure you’ve grabbed the right document before submitting — especially useful given how tricky mobile uploads can be.

📸 Improved Attempt Timestamp Accuracy

We now use the timestamp from the first step of your attempt — when you’re asked to “Verify your location” — as the official attempt date. This data is pulled directly from the photo’s metadata, ensuring the time logged reflects when the attempt actually occurred.

Why this matters:

  • Captures a more accurate timestamp, even in areas with poor service

  • Helps reduce upload errors and back-and-forth with Support

📢 Samsung Android users: Please use Google Photos for metadata compatibility. If not available, the app will use the timestamp when your attempt is submitted to the platform.

What changes:

  • The attempt date in the app is now based on the GPS timestamp of the location photo taken at the start of the attempt

  • Photo upload time may still differ, but it won’t affect your attempt’s logged date or time

🖨️ Reprint or Download Serve Docs Anytime

You can now reprint or download serve documents at any stage of the job, even after attempts are completed. This means if you need to mail documents or keep a record, you won’t need to ask Support to move the job backwards — the options are available from the three-dot menu on the Job details page.

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