This update includes powerful new tools to help you work more efficiently and report with greater accuracy:
Scan Cover Sheets with QR codes to jump directly into a job
New attempt flow with required photo capture before submitting
Paused Jobs when a job is flagged for specific scenarios
Unattempted Jobs filter to help you prioritize your day
Plus, UI fixes, smarter filters, and improvements across the board
Tap below to view all the new features and bug fixes 👇
🚀 New Features
🚀 New Features
QR Cover Sheets + Updated Attempt Screens
QR Cover Sheets + Updated Attempt Screens
We’ve introduced a new and improved process to make your attempt flow faster, more reliable, and compliant — especially when you’re out in the field.
✅ QR Codes on Cover Sheets
Cover Sheets now come with a QR code in the top right corner.
Scan it to launch directly into the correct job attempt in the app.
This saves time, helps avoid searching, and gets you started with fewer taps.
📍 New Attempt Flow Screens
We’ve redesigned the attempt flow to streamline your steps and collect the right information up front.
Page 1: Verify the Address
You’ll be prompted to complete three required steps before proceeding to the attempt report screen.
Address Selection
If there’s more than one approved address, you’ll be able to choose from a dropdown.
By default, we’ll show the job’s primary address.
Address Type
Confirm Your Location with a Quick Photo
To continue, you’ll need to add a photo at the service location. This step helps confirm where your attempt is happening.
Adding this photo allows us to use photo metadata (GPS location) to better document your attempt.
If metadata isn’t available, we’ll fall back on your current GPS location (captured when you move to the next page).
Tip: Take the photo before attempting service to accurately reflect your location, even if you’re not able to complete the attempt in front of the service address
📢 Samsung Android users: Please use Google Photos for metadata compatibility. If not available, the app will use your current GPS location instead.
Page 2: Report Attempt + Add Photos
We’ve combined the additional photos screen with your attempt report to reduce friction:
Add your attempt details and any additional photos in the same place.
No more bouncing between pages.
🚧 Attempt Distance Warnings + Guardrails
To ensure accurate reporting and prevent delays, we’ve added two important checks:
Distance Warning (if 0.5 miles or more away):
If your GPS is far from the address, you’ll see this alert:
You’ll have two options:
Update GPS location
Submit without updating
Location Not Updated Alert:
If refreshing your location increases the attempt distance, the app will preserve the previous location to protect your distance record:
New Feature: Paused Jobs
New Feature: Paused Jobs
When a job hits a flag that needs review or action, we’ll now pause the time remaining until the issue is resolved. This gives you more time to complete the job — without being penalized for delays outside your control.
Jobs will be paused if flagged for:
Serve address action
Bad address
Missing information or documents
Attempt limit reached
Skip trace needed
M&O (Motion & Order)
You’ll be able to see if a job is paused directly from the Jobs tab and on the job details page.
🛠️ Bug Fixes & Improvements
🛠️ Bug Fixes & Improvements
We’ve addressed several bugs and improved app performance:
Chat now works on flagged jobs
You can now access the Chat tab on any job, even if it’s been flagged.
Improved job list stability
We fixed background issues that caused unnecessary refreshes of your available jobs list.
You can now stay on Explore after accepting a job
The “You’ve got the job” message can now be closed without redirecting you away.
iOS dropdowns now display correctly
A visual bug affecting top padding on dropdown menus has been resolved.
“4 Day Post” filter now allows you easier access to these job types in your Status filters.
Hybrid job messaging cleaned up
You’ll now only see the personal attempt expectations message when viewing Hybrid jobs — we removed the duplicate reminder.
Important Note: Attempt variability is still expected, but this update cleans up the attempts page for readability.
Job bundle crash resolved
We fixed an issue that caused the app to crash for some users when viewing available or offered job bundles.
No more surprise pop-ups on Explore tab
We fixed a bug where restraining order jobs in Explore triggered pop-ups without being tapped.
Fixed FedEx Print location sort issue
When sending a print order, FedEx Office locations are now sorted by proximity, so you can find the closest spot at the top of the list.