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Recording attempts across Linked Jobs

Julia Leake avatar
Written by Julia Leake
Updated over 3 weeks ago

When two or more jobs are linked (occurring at the same address), you can save time by recording an attempt across all linked jobs in one step.


🗂 Step 1: Confirm the Parent Job

Before logging an attempt, make sure you have the Parent Job selected.

  • You can confirm this by tapping the Linked Jobs icon under the servee’s name on the Job Details screen.

Find the Parent Job


✏️ Step 2: Record the Attempt

When adding your attempt, you’ll see the question:


“Do you want to record this attempt on all linked jobs?”

  • Select Yes to apply the attempt to all linked jobs.

Record Attempts Across Linked Jobs


⚠️ Important Guidelines

If you are recording a successful attempt across linked jobs, all job details must match exactly — including the servee, serve type, and circumstances.

For example:

  • Same serve type: Both are personal service to the same individual → Record once across all linked jobs.

  • Different serve types: One personal service and one substitute service → Record separately for accuracy.


By following these steps, you can streamline your workflow while ensuring that all records remain accurate and compliant.

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