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Clio - Creating Serve Requests
Clio - Creating Serve Requests
Kimi Springsteen avatar
Written by Kimi Springsteen
Updated over a week ago

How do I create a new job?

  • Click “New serve request” in the upper right corner

  • Select Documents saved in the Clio Matter from the drop down or manually upload documents saved on the user’s computer.

  • Name the uploaded documents once selected/uploaded.

  • Add Job Details - Client Reference Number (Firm’s billing number), Case Number once known, Job Owner from Law Firm, & Court State.

  • Select a Payment method for this serve request, which can be entered from this screen or their Clio Settings page. Users can either enter a credit card or choose to have invoices sent for billing.

  • Enter Servee #1 details either by leveraging information stored in Clio contacts or manually entering address and name information.

  • Once address is entered, select serve speed & add additional servees if required.

  • Once all information is entered, select “Submit serve request”

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