Skip to main content
All CollectionsSign Up Questions
Why can’t I click the link in the Proof Account Verification email?
Why can’t I click the link in the Proof Account Verification email?

Confirmation Email

Carolyn Stout avatar
Written by Carolyn Stout
Updated over a week ago

Some law firms and large organizations have a firewall that prevents everyone attached to that network from clicking links delivered via email.

If you can’t click the link that is contained in your Account Verification email, simply copy and paste the link into your Chrome browser and press return. The page will then populate, allowing you to verify your email address and log in to your account.

You will not be able to log into your account until your email address has been verified.

We recommend using Chrome as your web browser, as Proof's software has been optimized for this browser.

Did this answer your question?