How does Proof work?

Proof Process - How to upload a job.

Kimi Springsteen avatar
Written by Kimi Springsteen
Updated over a week ago

Proof works similarly to Uber or Lyft.

To start a new serve request, select the blue "Create New Job" button and upload the serve documents. Next to the uploaded documents, there is a blank text field where you will “name” the documents. Please note that how the documents are named in this field is how they will be reflected on the Affidavit of Service.

Next, you will select the payment method to be used, input an Invoice Reference # (for your internal reference), select the State where the documents originated under Case Caption Information, and add any Special Requirements for the Server.

On the next page, you will add the servees’ address(es) and any physical description you may have of the servee. On this page you can also add any Additional Information that may be pertinent to the serve, and select the desired serve speed.

Finally, you have the opportunity to review the job information before clicking “Submit Job” to upload your job to the Proof platform.

Your job request will then be instantly sent (via push notification) to the servers closest to the servees’ addresses.

The server that accepts each of your jobs will pick up the serve documents at the closest FedEx store to their location. You will receive email notifications as attempts occur. Through the Proof platform, you can see pictures and read the description of each attempt, view the verified mapping coordinates for each attempt location, and communicate directly with your server and the Server Operations Manager for the serve area via our in-job chat feature.
Your job request will then be instantly sent (via push notification) to the servers closest to the servees’ addresses. Most jobs are accepted within 30 minutes of being submitted.

The server that accepts each of your jobs will pick up the serve documents at the closest FedEx store to their location and start making attempts on your job right away. You will receive email notifications as attempts occur. Through the Proof platform, you can see pictures and read the description of each attempt, view the verified mapping coordinates for each attempt location, and communicate directly with your server and the Server Operations Manager for the serve area via our Live Chat feature.

Upon completion of the serve, you will receive your Affidavit of Service electronically on the Proof platform, where it can be downloaded and printed out.

Did this answer your question?