When your serve requires more than one person in your firm to be notified, there is an option during serve creation that allows two people to be notified as their serve status changes.
Once the job has been submitted, a pop-up box will appear. From there, you must select "Share Updates With Your Team."
Next, click the drop-down menu and select another verified user within your firm, then click "Save."
The service creator will remain the primary contact, but the person listed to be copied will also receive service updates.
* Please note that only one other user can be added.
Please note that if you select "I'll finish this later" or click the X, you will be unable to share job updates with another team member. This is the only opportunity to add other firm users to the now submitted serve.
It is understandable that team members may suddenly be unavailable or someone else at the firm may need to take over the service. If necessary, the firm user can access the active serve and under More Actions they can select Transfer and transfer ownership of the service to a different firm user.
We are available to help and answer your questions about job creation. Please do not hesitate to contact us at support@proofserve.com for additional aid; it would be our pleasure to assist you!