Setting up the integration takes ~1 minute. If your firm migrated to Filevine's v2 API, you'll need to generate a personal access token (PAT) within Filevine and save it on Proof's web app in the integrations tab. If your firm is still using v1 API, please see the FAQ section at the bottom of this article.
For Filevine v2 API (PAT) users, here's how to get set up:
Part 1: Activate the Proof Integration in Filevine
Sign in to your Filevine account
Navigate to the Main Menu
Open the Advanced tab
Scroll down and open the Integrations tab
Find the app "Proof: Nationwide Service of Process"
Click Activate
Part 2: Generate a new service account email
Open the Advanced tab
Scroll down and open tab Service Accounts
Choose your Org
Click the +New button
Give it a unique name
Choose "all permissions"
Click the "Create" button
Write down the email associated with this service account. You will need it for the next step
Part 3: Generate a personal access token
Open the Advanced tab
Scroll down and open the Users and Activity tab
Click on Access Tokens in the sidebar
Click the +New button
Create a unique name
Select the service account email you generated in the prior section
Toggle on "Filevine API Access"
Click the "Create" button
Copy the Personal Access Token generated
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Part 4: Save your personal access token on Proof's Web App
Sign in to the Proof web app at https://app.proofserve.com/
Open the integrations tab
Click "connect" on the Filevine widget. Note, you must be a firm admin user
Select Filevine API v2 (PAT)
Paste your Personal Access Token copied from Filevine
Choose your Org Name (not sure, check the API Credentials tab in Filevine)
Click "Connect to Filevine"
FAQ
How do I know if my firm is using v2 API (PAT)?
If you navigate to the Advanced tab in Filevine and can click on "Users and Activity" followed by a tab called "Access Tokens", you have access to v2 API (PAT)!
How do I integrate if my firm is using Filevine v1 API (API Keys)?
You'll need to generate and save API Keys rather than a personal access token. Read this guide to learn more.
How can I get help from Proof setting up the integration?
Reach out to support@proofserve.com
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